Refund Policy
Planning templates and example prompts to organise your own work. They can be wrong or out of date for a given tool, because tools change often, and they do not decide anything for you. They are not legal or professional advice, not a certification and not a guarantee of any result, reach or income.
What you pay
Video Workflow Kit is a one-time purchase for $19. Prices are set in US dollars; at checkout you may see and pay them in your local currency.
You pay once. There is no subscription, so nothing renews and there is nothing to cancel.
When you get a full refund
- Your download was not delivered: for example, the download did not work, or the ZIP file was empty or could not be opened.
- You were charged more than once for the same purchase.
We refund the full amount you paid and keep no fee. If we notice that a paid purchase was not delivered, we contact you and offer a refund without waiting for you to ask.
How to ask
Email ceo@uniholix.com within 14 days of paying. Include your receipt, or the email address and the date of your payment, so that we can find it. We aim to reply within one business day.
Nothing in this policy shortens any period that the law of your country gives you.
How the money comes back
We make refunds through our payment processor, back to the card or payment method you paid with. How long it takes depends on your bank; most banks show a refund within 5 to 10 business days. If your bank converted the price into another currency, the amount you get back can differ slightly because of exchange rates.
After delivery
The kit is digital content made available right after payment. Before paying, you asked for immediate delivery and confirmed that you understand you lose your 14-day right of withdrawal once it has been delivered. So, if you are a consumer in the EU, the EEA or the United Kingdom, that right ends once you start downloading the kit for the first time (Article 16(m) of the EU Consumer Rights Directive and the equivalent rules in the United Kingdom).
Nothing in this policy limits your rights as a consumer under the mandatory laws of the country where you live.
Before you open a dispute
Please email us before you open a dispute or chargeback with your bank. A refund from us is faster, and you receive the full amount.
More
See also our Terms of Service and Privacy Policy.
Planning templates and example prompts to organise your own work. They can be wrong or out of date for a given tool, because tools change often, and they do not decide anything for you. They are not legal or professional advice, not a certification and not a guarantee of any result, reach or income.